Any DSA loan agent works as a referral agent or as business correspondents for particular financial institution. A direct selling agent has to find potential client who are looking for any kind of loan for the lending institution he/she represents. He/she works as link between borrower and a lender as well as provided with a pay-out for the effort put in. A loan agent is supposed to ensure a basic check about the background of borrower and submission of right documents.

The pay-out earned by the DSA is a certain percentage of the loan amount disbursed to the client. It is great way of adding on to your existing income. While you “Register as a DSA“ with ShubhBank, you get the opportunity to source loan seekers for different products anywhere in India. You can provide variety of loans with easy and hassle-free processing. In this article, you will get to know more about the partnership opportunities.

The DSA loan agent have to do few other things along with referring the potential leads. He/she has to procure the loan application form with required documents from potential lead and have to check that everything is in place. DSA has to verify all the documents if they are genuine or not and has to upload them on portal. Afterwards, fill in the DSA code on the portal to trace the progress of your application.

To “Become as a DSA Loan Agent“ with ShubhBank, one has to fill up the simple form with basic details such as name, phone number and email id. Then after, a unique code will be provided for which you have to immediately set a password. After entering the password, your special dashboard pops up where you can submit your leads and start applying for loans on your client’s behalf and earn money after successful disbursal of lead.

Steps to refer clients:
⇛ Open up your dashboard with your unique DSA code and password.
⇛ Click to open a new loan application form and select the required loan type.
⇛ Select documentation collection mode and procure the documents from client yourself.
⇛ Fill in the needed details such as occupation of the loan seeker and loan quantum required by him/her with supporting documents such as ID proof, address proof, business registration proof, latest bank statements etc.
⇛ On approval, your lead will get the loan amount he/she asked for from the lending institution and your commission is transferred to your bank account simultaneously.

ShubhBank works a commitment to build trust and an opportunity to self-employed individuals. We aim at accomplishing our goals and objectives by being all-inclusive. We are well aware that no business grows by working alone. Our organization enjoys working with diverse kinds of individuals and sharing their knowledge. When you become a loan DSA with ShubhBank, you will be provided with numerous opportunities to grow as a person to earn best business payouts. Therefore, get a chance to establish new contacts that can be your source of income in a long run.

The role of DSA is almost same in every financial institution but when you apply for a loan selling agent for a particular lending institution, you have to go through a specific agreement that contains all the terms and conditions applicable. The loan agents are the one who connects a potential loan seeker to the lender, take care of the needed documentation for loan application forms, do fundamental evaluation and ensure that the submitted documents are in accordance with the guidelines of the particular lending institution. Here, we will discuss about what role does DSA play in loan processing and in its disbursal.

1. Applicability
The code of conduct for “LOAN AGENT“ will be applicable to all the individuals employed by DSA who would be involved in marketing and distributions of the financial services of banks and NBFCs. If anyone fails to adhere with this requirement may result in permanent termination of the channel partner tie-up of the DSA with associated lending institution.

2. Tele-calling a potential borrower
A potential loan seeker has expressed his/her desire to take a product via lending website/branch or has been referred by another client or through the an existing customer of the associated bank who has given acceptance for receiving calls for the other services of the bank or NBFC.

3. Keep the secrecy of borrower’s interest
The customer’s privacy should be the first and foremost priority of the “DSA“. If the borrower would authorize then any other individual/spouse/accountant/family member can be contacted.

4. Messages and contacting the borrower
DSA should make a call to the borrower only. However the customer is not available, a message may be delivered to him/her with the objective of getting the customer to call back or to check for a convenient time to call him/her again.

5. Misrepresentations are prohibited
The DSA cannot give misrepresentation of any offered service/product or about the bank and NBFC to the customer and can’t make the false promises on behalf of the bank or any lending institution.

6. Contacting Etiquettes

Pre-call
1. Always make a call between office hours.
2. No calls if you figure out the do not disturb numbers.

During call
1. Give a brief introduction of yourself.
2. Seek a permission to proceed with your product and don’t force if denied.
3. Try to talk in the language that is most comfortable to the customer.

If a loan seeker plans to buy the financial product:
1. Confirm the next call with customer.
2. Provide your contact number if anyone ask for it.
3. Gratify the customer for giving his/her valuable time.

7. Do not accept any bribe
DSA must not accept any kind of bribe offered by the customer. She/he must inform about this act to the management.

8. Few precautions to be taken

DSA should:
• Respect the privacy of customer.
• Do not intrude the client’s office/residence without his/her permission.
• Take care of borrower’s requirements.
• Maintain a healthy and professional relationship.

9. Handling the letters
DSA should follow the prescribed format assigned by the particular lending institution.