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WHAT ROLE DOES DSA PLAY IN LOAN PROCESSING?

Posted on Monday November 23rd, 2020

The role of DSA is almost same in every financial institution but when you apply for a loan selling agent for a particular lending institution, you have to go through a specific agreement that contains all the terms and conditions applicable. The loan agents are the one who connects a potential loan seeker to the lender, take care of the needed documentation for loan application forms, do fundamental evaluation and ensure that the submitted documents are in accordance with the guidelines of the particular lending institution. Here, we will discuss about what role does DSA play in loan processing and in its disbursal.

1. Applicability
The code of conduct for LOAN AGENT will be applicable to all the individuals employed by DSA who would be involved in marketing and distributions of the financial services of banks and NBFCs. If anyone fails to adhere with this requirement may result in permanent termination of the channel partner tie-up of the DSA with associated lending institution.

2. Tele-calling a potential borrower
A potential loan seeker has expressed his/her desire to take a product via lending website/branch or has been referred by another client or through the an existing customer of the associated bank who has given acceptance for receiving calls for the other services of the bank or NBFC.

3. Keep the secrecy of borrower’s interest
The customer’s privacy should be the first and foremost priority of the DSA. If the borrower would authorize then any other individual/spouse/accountant/family member can be contacted.

4. Messages and contacting the borrower
DSA should make a call to the borrower only. However the customer is not available, a message may be delivered to him/her with the objective of getting the customer to call back or to check for a convenient time to call him/her again.

5. Misrepresentations are prohibited
The DSA cannot give misrepresentation of any offered service/product or about the bank and NBFC to the customer and can’t make the false promises on behalf of the bank or any lending institution.

6. Contacting Etiquettes

Pre-call
1. Always make a call between office hours.
2. No calls if you figure out the do not disturb numbers.

During call
1. Give a brief introduction of yourself.
2. Seek a permission to proceed with your product and don’t force if denied.
3. Try to talk in the language that is most comfortable to the customer.

If a loan seeker plans to buy the financial product:
1. Confirm the next call with customer.
2. Provide your contact number if anyone ask for it.
3. Gratify the customer for giving his/her valuable time.

7. Do not accept any bribe
DSA must not accept any kind of bribe offered by the customer. She/he must inform about this act to the management.

8. Few precautions to be taken

DSA should:
• Respect the privacy of customer.
• Do not intrude the client’s office/residence without his/her permission.
• Take care of borrower’s requirements.
• Maintain a healthy and professional relationship.

9. Handling the letters
DSA should follow the prescribed format assigned by the particular lending institution.


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EARN HIGH PAYOUTS BY BECOMING OUR BUSINESS PARTNER

Posted on Tuesday October 20th, 2020

ShubhBank is one stop solution to present our clients the service for which they picked us over and an opportunity as direct selling agent (DSA) to source customers in different products and multiple locations in country. We deal in Personal loan, Business loan, Gold loan, Home loan and many more products to access the online leads available with us. We serve you the best in market as ShubhBank is the largest DSA distribution network in India and get an opportunity to earn high payouts by Becoming Our Business Associate open access to multiple products and banks on a single digital lending platform.

We have a highly transparent business model as well as our CRM system is integrated with numerous banks and NBFCs which gives instant approval from all in a single click. DSA loan agent registration is available for pan India locations, opportunity to earn biggest chunks of money, wide range of financial products with loans and many more services available for sourcing for DSA and ShubhBank CRM engine. Anyone can come into loan business with junior/senior label; you just need a dedication and commitment towards your vision. Starting your own business is very easy now, no need to go bank; you can start working instantly to get free leads.

In past days, it was tough to Start DSA Business Online due to lots of critical process and regulations. Now this hectic process has become easy just because of ShubhBank DSA program, giving you an opportunity to become your own boss and set your business successfully you can start your journey by filling a DSA application form, upload your KYC document and register yourself with unique DSA code. Though we all know it is not easier to ask money but loan business is huge profitable business, if you start alone, you can get margins up to 90% of payout collection, else depends upon the team size.

We are all connected with social media apps; it can be your family, relatives, your daily customer walk-ins on your shop. These all are your referrals from where you can earn good passive income by referring these potential loan seekers with us. ShubhBank offer a wide range of products and higher payouts on the success of referral leads. Payout structure is slab wise and depends upon the product as every bank designed their standard payout ranges. There are lots of other advantages of being our channel partner such as working for flexible hours, getting exciting incentives and a chance to work with big brands.

The entire process of registering as DSA is completely flexible and simple. You can grow your network as a loan agent and generate fresh contacts that will help you earn a lot of revenue. We are excellent in partner service and dedicated to our work as well as working with multiple financial and lending institutions, so you can enjoy a higher payout amount than other individuals. Hence, more you get the loan leads, greater will be the benefit earned by you.